Privacy Policy

At Asiri.ai, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our AI-powered voice automation and customer interaction services.

Information We Collect:

  • Personal Information: We may collect personal information such as your name, phone number, and appointment details when you engage with our service.
  • Call Data: We may collect data related to your interactions with our AI system during phone calls, such as call duration and outcome.

How We Use Your Information:

  • Based on your opt-in status and subscription level for notifications, we use your information to provide appointment reminders, Thankyou note and status notifications through phone calls and SMS messages (see our SMS opt-in/opt-out policy).
  • Service Improvement: Your feedback and call data help us improve the quality and effectiveness of our AI service.
  • Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests.

Data Security:

  • We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.
  • Our AI system is designed to prioritize data privacy and confidentiality throughout the appointment reminder process.

Third-Party Disclosure:

  • We do not sell, trade, or share your personal information with third parties without your consent, except as required by law or to facilitate our appointment reminder and notification services.

Your Rights:

  • You have the right to access, update, or delete your personal information. You may also opt-out of receiving appointment reminders at any time through phone and or SMS.
  • If you have any questions or concerns about our privacy practices, please contact us at 508 834 3500.

Changes to Privacy Policy:

  • We reserve the right to update this Privacy Policy periodically. We will notify you of any material changes through our website or other communication channels.

By using our Asiri.ai services, you consent to the terms of this Privacy Policy.